CANCELLATION & REFUND POLICY:
There is no contract between Bharat Booking Holidays India Pvt. Ltd. and the client
until the company has received initial deposit amount of specified tour package.
In case, customer wishes to cancel his/her booking before 15 days of the travel date
because of whatsoever reasons, including accident, sickness, or any other personal
reasons, non-payment of the balance payment, the Company is liable to recover
Cancellation charges from the Client. All the cancellations must be communicated
Advance amount 50% is also non-refundable in case the cancellation is done within
15 days of the travel dates or No Show scenarios.
The Company deserves the right to change the package cost depending on the economical
status of the market as per the Government policy.
Services will be provided to the customers as mentioned in the booking voucher only.
Any complimentary services (If not provided) cannot be claimed in form of cash or
Bharat Booking Holidays have the right to cancel your Invoice due to insufficient
Advance Amount i.e. 50% of the total tour Package Cost.
AMENDMENT POLICY (PREPONE & POSTPONE):
In case client wishes to prepone /postpone his or her travel dates, we request you
to kindly reach us 15 days prior to journey date via e-mail.
The customers can prepone /postpone their tour once without any additional charges
(if intimated before 15 days of travel date in written). However postponing &
preponing second time will attract additional charges.
Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone
charges even after meeting above requirement. In such cases postpone/prepone
charges will deducted from the advance amount deposited.
In all prepone or postpone scenarios, the services and the costing will be subject
to availability of Hotel/Volvo and season/off season time.
We do not accept any changes in plan within 15 days of travel date. However in rare
cases like adverse climatic conditions or strikes, package can be postponed which
will be intimated to you beforehand.
The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year
from the date of advance payment.
The advance payment and the invoice Number allotted to you, are transferable i.e.
you can pass on your booking to any of your friends/ relatives. (Please Note:
In order to transfer your booking you must meet the above terms and conditions
Check In & Check out Time is as per Hotel Policies (Early check in is Subject
to Availability and might extract Extra Cost as per hotel policy)
Meals Timings must be followed as per the instructed time of the hotels and meals
served as per the hotel menu whether it is Buffet or
Al-Carte. For any un-availed meals we shall not be responsible.
The amount paid for the room does not include charges for optional services and facilities
(such as room service, mini bar, snacks or telephone calls). These will be charged
at the time of check out.
In few tourist destinations, the facilities of Hotel, Services, and Aids etc. cannot
be matched to developed destinations. Hotels in such places are categorized on
the basis of location, Services and costing and not as per Star Categorization
i.e.; 1*, 2*, 3* and so on.
Guests can avail only those services that are mentioned in confirmation voucher.
Any Add-ons, Changes/Upgrades in arrangements, Pick up/Drop other than the stated
location will be based on additional expenses.
Transfers must be followed as per the instructed time of the transporters. In case,
customers miss their respective transportation services, alternatives arrangements
will attract extra cost.
Bharat Booking Holidays will not be reliable for any changes made by Third Party
Providers i.e. Transportation, Hoteliers etc.
Bharat Booking shall not be responsible for any delays due to technical faults, Heavy
Traffic Jam or unforeseen situations. In “Unforeseen” scenarios extra cost may
also be levied over the customers.
Adventure Activities will be subject to Season/Off Season and subject to availability
Kindly carry confirmation Voucher, ID Proof, Volvo Tickets , Flight Tickets
etc (if included in Package)
The customers are recommended to read the Confirmation Voucher carefully and approve
it within 24 hours of issuance. Any errors shall not be entertained during the
The above package can be customized as per the customer’s Requirement based on the
availabilities of hotel, transport and whether condition etc.
Any complaint or claim by the client must be notified to the company in writing within
7 days of the end of the holiday tour. No claim notified to the company beyond
this period will be entertained & the company shall incur the liability whatsoever
in respect thereof.
Our website can be under development mode and thus visitors are requested to make
us a call in order to ensure desired details.